HelpIQ‑AI Customer Support

0.0

HelpIQ‑AI Customer Support

Rating:

0.0

Category:Helpdesk

Release Date:2024-08-22

Price:From $21/month. Free trial available.

Highlights:

Works with the latest themes

Developer:HelpIQ

Developer Email:support@helpiq.app

Developer Country:AU

Website:https://helpiq.app

View on Shopify App Store

HelpIQ enhances customer service with AI, real-time insights, and omni-channel support

HelpIQ optimizes customer inquiries with AI, enhancing workflow efficiency for faster resolutions. Seamlessly integrated with Shopify, it offers real-time order insights and a 360-degree view of tickets. Key features include AI-driven conversation summaries, response suggestions, an AI chatbot for automated issue handling, and omnichannel support (chat, email, WhatsApp, Instagram, Facebook), along with real-time metrics and team collaboration tools.

Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
Enhance Support with AI: Streamline service and improve satisfaction with AI
Instant order insights and ticket views with integrated Shopify data
Real-time metrics: Analyse ticket data to improve team performance & priorities
Real-time team collaboration: Share notes, assign tickets, and get updates

Category Rankings

Category	Category Handle	Rank	Timestamp
Helpdesk	store-management-support-helpdesk	77	2025-01-20 23:51:13
Helpdesk	store-management-support-helpdesk	73	2025-01-12 14:30:52
Helpdesk	store-management-support-helpdesk	72	2025-01-11 21:23:17
Helpdesk	store-management-support-helpdesk	74	2025-01-11 18:11:48